Issues generating AFG Compliance Documents

Incident Report for BrokerEngine

Resolved

Document generation is back to full functionality.
Posted Oct 15, 2025 - 16:01 AWST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 15, 2025 - 14:50 AWST

Identified

We have identified the root cause of the issue and we have resolved the issue for most users, we are working on a fix for the root cause.
Posted Oct 15, 2025 - 14:01 AWST

Update

Users will be unable to generate a Credit Guide or Credit Proposal
Posted Oct 15, 2025 - 12:25 AWST

Investigating

We are currently investigating this issue.
Posted Oct 15, 2025 - 12:16 AWST
This incident affected: Aggregators > AFG (Credit Guide Generation, Credit Proposal Generation).
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