Resolved -
Overnight monitoring has revealed no further issues. Incident resolved.
Feb 19, 09:14 AWST
Monitoring -
Over the course of 18/02/2026 you may have experienced 1 - 2 brief outages to BrokerEngine where web access was unavailable and error pages were shown. Operation and normal performance of BrokerEngine have since resumed, and no data loss has occurred. We apologise for any inconvenience caused.
Feb 18, 15:29 AWST
Investigating -
BrokerEngine and FinanceVault is periodically not loading (timing out). We are actively investigating the issue.
Feb 18, 14:13 AWST
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 18, 12:16 AWST
Investigating -
You may have experienced a recent brief outage to BrokerEngine where web access was unavailable and error pages were shown. Operation of BrokerEngine has since resumed. We are currently working on understanding the full impact, but we expect you may experience some degraded performance for around 30 minutes. We do not expect any data loss. We apologise for any inconvenience and thank you for your patience.
Feb 18, 10:51 AWST